Quality is in everything that we do – from the products we stock and sell to the service we provide. It’s more than what we put in; it’s what our customers get out. Delivering it every day takes know-how, expertise and dedication.

Quality service at BSS

With over 1,200 experts nationwide, we have the specialist knowledge to get customers the right advice, every time. Our Technical Service teams within the business and experienced staff in every branch have got it covered – from heating and valves, plastics to pumps and controls to carbon steel.

Many of our people have been with us a long time and it’s their experience and commitment that sets BSS service apart. You’ll notice it as soon as you walk into one of our branches, talk on the phone or take delivery.

Quality products and suppliers at BSS

We supply the best products from leading suppliers. These include Georg Fischer, Stelrad, Pegler and Crane to name a few. All of our specialist suppliers share our belief in professional engineering and advanced innovation. This means our customers can look forward to the next generation of groundbreaking products.

Our own BOSS™ range of products is well-known for its high quality and engineering innovation too. We work hard to develop new and exciting products to meet the challenges of the future.

Quality health & safety

BSS has a stay safe culture that we’re strongly committed to. We want to protect everyone who works for or visits us as much as possible. All of our branches are regularly audited to maintain this quality and dedication to safety. Our people have regular safety training and we’re always looking at ways to reduce risks.